Had to plan a fast funeral. They are reasonably priced but I don't like that there is advertising everywhere like a lawn company. Needs to be more respectful for a funeral home/company. This facility is very cold and not warming to hold a viewing.
Reasonably priced without surprise fees and plenty of options.
I will NEVER use this place again. I've buried my grandma, my dad and today my mother through them and I've never ever been treated this way. A financial advisor was wiring them money cover my.mothers expenses. The funeral director quickly said, and nonchalantly said that, " we could reschedule " bc they would not release the body until it was paid for, even though there was confirmation of payment. The day of the funeral, there was an issue STILL with the wiring and how the funeral home wouldn't accept it, I had to write a check to cover expenses, even though they were still getting paid by the next day and still had confirmation. After I wrote the check, another funeral director on the phone requested that I show proof of the available funds in my personal bank acct. This lady made a very sweet funeral director literally take a picture of my bank acct and all my personal information to prove I had the money. What kind of business does this especially to people mourning? They also gave us the option to proceed with the funeral and then they would then take possession of my mother's body and not allow her to be placed in her grave until they received funds. They CASHED my check by 4pm today. And now have another 4k+ of the promised money sitting in there acct. I am disgusted on how They behaved , I'm disgusted we didn't get the full 6 pictures on the online obituary they said we'd get ( we sent 6, they chose 3) and I'm disgusted on how they made my mom look. She was not taken care of properly and it didn't look like her at all. The BBC will be contacted abt this location and I truly hope the original funeral director sees how AWFUL she made my mother's passing on us. The way that the financial side of things were taken care of was ridiculous and an invasion of my privacy. This was not conducted nor handled in the best way possible. Please remove yourself from this profession if you do not have compassion.
Funeral Caring Usa is a US Funeral Home based in San Antonio, Texas. Funeral Caring Usa is located at 6500 N Interstate 35, San Antonio, TX 78218, USA.
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