We then went up to order a popcorn and soda combo. We also wanted to order the nachos that we saw on the menu and the employee at the counter said you're able to order that at your table and we said okay. He then said I'll call over there and let them know that you want to order nachos. When we walked into the theater the lady attendant already knew we wanted nachos and she said they were already on the way and she showed us to our seat.
Excellent experience from start to finish. We ended up coming here because the air conditioner in the theater of the movie we wanted to see at Live Oak Theater was broken where they provided poor customer service and offered no discount to see another movie.
Once we arrived at Rialto Theater we were pleasantly surprised on how helpful the ticket agent was in being able to select our seat.
Good movie experience, the tickets were cheaper than the Live Oak Theater, excellent service throughout the movie they also provide free refills on sodas and popcorn to your table just by lifting your menu. This will probably be our go to feeder for our family from now on it's only one mile farther from our house then the Live Oak Theater but there is nothing better than good service.
Anyhow, please for the love of god get new seats!
To the person who lost his MOTORCYCLE KEYS. I hope you enjoyed your movie. I left your keys with the cop in the black car, your keys say something like Victoria or Victory. I also contacted the front desk to make them aware of your keys and where you can find them.
I have no problem with the theater, the staff is friendly and I have drinks and food. I am giving 3 stars though because 1. The seats are very uncomfortable. Please tell me you all are going to replace them. If I'm spending money to sit there for 2 hours my friends and I shouldn't have to be readjusting ourselves every 15 minutes. Problem 2. We went and saw IT an R rated movie right? Why in the world were there so many underage kids without company of an adult in there? Shouldn't you be asking for an ID for R rated movies? (I could be wrong, but that is how it was when I was underage) Also, I feel that for a movie such as that one(for being opening weekend) there should be someone checking tickets at the entrance to the screen. I saw so many people changing seats because the people that bought those seats came in and told them they need to move.
First things first theses seats are horrible. It is better to sit in a 5 point harness seat than these seats. Also buyers be aware there is a service fee including a tip. Not only that the food is costly. You can go to a fast food place and get better food than that and cheeper too. An lastly the awful smell in the bathroom. Come on like sure a bathroom is bad but shouldn't smell that bad The only thing good was the movie and the waitress who served us.
Looking for a big title movie at a great price?! $5 movies during their "Extravaganza" hours 4-6 pm show times. I would also reccomend joining their membership team. $8 (one time payment) gets you a free movie ticket for any time, as well as a popcorn (can't remember the size) but it's a part of the Santikos team and you can earn points quickly with each visit.
Rialto Cinema Bar Grill is a US Movie Theater based in San Antonio, Texas. Rialto Cinema Bar Grill is located at 2938 NE Interstate 410 Loop, San Antonio, TX 78218, USA.
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