My 8-month (Sep 2015-May 2016) denture ordeal at the UT Dental School, San Antonio, TX, was an absolute nightmare & the dentures are a flop!!
He tried countless adjustments & corrections for another 4-months, but the lab workmanship was a complete failure.
Went to visit UT health and it was a very good experience. Very nice doctors and teachers.
All I have to show for my loss of time & money is a pair of unwearable, ugly, painfully-fitting Frankenstein dentures sitting in a purple denture cup
The lab produced extremely poor work....they lost the dentures at the 4-month mark & the student had to start over.
The student dropped out of school at the mid-term, & nobody called to reschedule my hubby with another student for a couple of months to finish the dental work.
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I spent over 25 hours in the dental chair & about $1K in dental fees, many hours driving across town, gas/oil commuting costs, & parking fees.
As a patient, when it comes to billing, this place is the worst. I went to a follow up appointment that was for the surgeon's benefit and desires (he wanted after pictures), and he assured me that I would not be charged for the appointment. Of course I received a bill. Of course. I have called the billing office numerous times and have gotten nowhere. This is only the icing on the financial disaster they put me through after surgery a year ago. It has been nothing but problems. The billing system needs a serious overhaul. Aside from the billing problems and the surprise charges, the establishment is OK, but I would recommend patients go somewhere else if you want to heal without constant stress and headaches.
My husband also experienced major problems in being fitted for a crown (Fall 2015-Spring 2016).
He spent countless hours in the dental chair, over $900 in dental fees, commuting time, transportation costs, & parking fees.
This group was highly recommended to me however, when I called to make an appointment I was treated EXTREMELY bad by the receptionists and was given contradicting information. How disappointing that this highly unprofessional behavior will affect my welfare since they would not give me the opportunity to make an appointment. Highly unprofessional and rude.
In the end, the crown was a good fit, but the loss of time & expenses was not worth the long wait & frustration for my hubby.
I used the dental school to make me a partial denture. The dentist I used before UTSA dental school was very expensive and I couldn't ware it without hurting even after several adjustments. The school only removed a small spur off of my partial. I love it and have been using it for over a year now with absolutely no problems.
His student took dental impressions several times, the lab lost them twice, & the crown was redone twice because of poor lab work.
University Of Texas Health Science Center At San Antonio Ut Health San Antonio is a US University based in San Antonio, Texas. University Of Texas Health Science Center At San Antonio Ut Health San Antonio is located at 7703 Floyd Curl Dr, San Antonio, TX 78229, USA.
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