We went there about 5 min before closing after calling and they told us that they had only one left of the dress we were looking for and it was in the size we needed... as we took it off the rack and asked for the dressing room, we were told that we had to leave and come back tomorrow! They were closing. This was in my mind terrible customer service. It would take a few min to try on that dress and that is all we wanted to do! I guess they didn't want our money... We went somewhere else and gave them our $500! RUDE!
This store is the most amazing store ever. The dresses are magnificent and the people who work there are the nicest!! Im not sure what hid name was but the guy who was working sept. 21 around 7 pm should really get a raise he was so helpful!!!!
Excellent customer service !! They have been such a huge help with ordering multiple dresses and suits for a debut. Would definitely put 10 stars if it was possible.
Chicago Tailor charged me ***$105*** to shorten the dress by ***3 inches***. Piece of advice to the next buyer, don't procrastinate and shop around for a tailor that doesn't have ridiculous prices.
After 10 stores, including Gautier, I didn't have any luck.
I wanted a dress with the following as a Quinceanera guest: length (high low or long), a beautiful color but NOT black/brown, a dress that is beautiful but doesn't outshine/compete with the main girl of the night, light in weight and not poofy, and most importantly - flattering; budget $300.
The dress I chose was $431, well exceeding my budget and long for my 5'1 frame (5'3 w/specific heels) but I was exhausted from looking, and I literally had 4 days until the event. The very helpful young lady working that day referred me to Chicago Tailor, and stated the dress could be altered in 2 days. Perfect!....Almost...
This shop is perfect! Stopped here looking for a prom dress, and the selection was amazing. They have brand new dresses for the season, - great selection of styles and great sales on various dresses that are still perfect (mine was $500 down to $249)! Also, the staff is very attentive to you, easily accessible for measuring and making each dress fit the customer as if it was made perfectly for them. We also rented my boyfriend's tux for prom and they have an amazing selection and the staff helps you pick out the perfect colors and patterns, plus they have a very good sense of style and won't just "choose the color that matches". Great, easy experience!!!
In total, I paid $536 for a dress.... (crying inside lol)
All of the dresses at Shangri-la are well-priced, beautiful, and their sizes are standard store sizes, damage free, a lot of light weight and NOT poofy dress options.
Shangri La Dresses is a US Park based in San Antonio, Texas. Shangri La Dresses is located at 742 NW Loop 410 #111, San Antonio, TX 78216, USA.
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