Deceptive posted information. Machine demands money up front in the process and only then presents the terms. No refunds.
Would have loved to offer the 5 star review if it hadn't been for one of the employees attacking/accusations as well as demanding behavior I believe his name is Dennis. Everyone else on the team for downtown San Antonio has been great. Thank you so much for your help Matthew he provided great customer service.
The guy that is in charge of the valet stand between the two restaurants Bonham's & the Palm is one of the rudest individuals that I have encountered. The young men and nice and polite but that other guy has no business dealing with the public. One matter I would mention to the staff is to not bring the cars down with the radio blaring and on a different station than what you left it on.
I had the most pleasant experience while dealing with Mike the morning shift supervisor. He is very friendly and helpful to the guest needs. The other valets seemed to work very well as a team and had our car up very quickly. Will use the service again while staying at the Towneplace Suites downtown San Antonio.
The negative review posted here is for the wrong Hospitality Parking. The negative review was intended for Hospitality Parking Services which operates in Galveston, not Hospitality Parking, LLC, which operates exclusively in Austin and San Antonio. What a shame that Hospitality Parking, LLC is receiving the brunt of this poor experience.
Hospitality Parking is a US Parking based in San Antonio, Texas. Hospitality Parking is located at 202 Jefferson, San Antonio, TX 78205, USA.
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