Every worker displayed talent, and untiring effort in a hot and high work environment. Roofing is artisan beauty and my roof is a completed project reflecting excellence!
I could go on and on and on about how wonderful Integrity Roofing & Siding is, but....if you need a new roof, look no further!! They are the best!! Their customer service and follow-up is top notch!! Abel is fantastic!! He will take his time in explaining the product to ensure that you get the perfect roof! We upgraded our shingles and added additional vents. Michelle and Aaron in the billing department are amazing. They worked with our insurance company and invoiced them for the final payment, leaving us out of it completely. Finally, the crew!!! From start to finish, they were efficient and did an AMAZING job on our roof. Additionally, they were meticulous about ensuring our front and back yard were SPOTLESS!! We might not have the nicest house in our neighborhood, but we DEFINITELY have the nicest roof!! Thank you Integrity Roofing & Siding!!
A few minutes later got a call back saying that the person who originally scheduled me was in training. Thanks for the apology, but it still doesn't get my roof fixed.
Had my roof replaced after last year's hail storm. I chose integrity because they had done the roof to an addition on my home and it looked like it was done well. It took them about 6 months before they could actually replace the roof. This wasn't a problem because by old one was still holding up. The staff have been polite and professional however, very difficult to get a hold of. Now my issue. First storm of the year, my roof leaks. I had wet drywall and parts of my ceiling falling apart. I had to leave messages and call over and over for most of the day before anyone answered at the office. A tech came out the next day,put some caulking around the skylight that was leaking ( something that they forgot to do when they put the new roof on) gave me his number in case it leaks again and said that they would recheck it in a year. No offer to fix the damage caused by their negligence. A few weeks later, my roof is leaking again. Same spot as last time, with even more damage. I've now called the tech and office, left a message but it's a weekend. I have no ladder to get on my roof and cover the leak and there's more rain on the way. Thank you integrity roofing. My children and I are now just preying that the roof will hold through these storms.
Spoke with an agent yesterday, and after several questions from the representative had an appointment scheduled. Just received a call from the estimator stating that they do not do residential properties in my area. This being after I made it very clear the first go around where the property was, and also letting them know it was residential.
On the plus side, if they can't even train someone answering their phones about what services they provide or even which areas they service, maybe it's for the best.
Due to the recent hailstorm in San Antonio, we had to have our roof replaced. I contacted several roofing companies, and many companies were "fly by night operations." After careful review, we selected Integrity Roofing to complete the job. The sales rep, Abel, went over the roof replacement process. He told us what we should expect and who would be contacting us throughout the process. True to their word, we received calls along the way explaining what the next steps would be to complete the job. I always knew what to expect...The roof looks beautiful, and they completed it in a timely manner. Thank you, Integrity Roofing, for a job well done!
Integrity Roofing Siding is a US Roofing Contractor based in San Antonio, Texas. Integrity Roofing Siding is located at 4807 West Ave, San Antonio, TX 78213, USA.
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