My shopping experiences here have been great until today.
Good stuff for cheap.
It has more to choose from than Dollar tree. A better selection
Today as I was walking from my car I was being stared at by the cashier, I smiled at him through the window, he only continued to stare as if waiting to tell me something.
Sorry customer svc from a poor excuse for a manger....has no customer service skills. I will just go right up the street to Dollar General
As I opened the door (didn't even have both feet in) he immediately told me my 6lb dog (who is a service dog that I was carrying) wasn't allowed.
I quickly walked out during this confrontation because I have extreme anxiety that plays a giant roll in me often not leaving my house. I only feel comfortable in public with my dog or else I become very panicked. So thank you, sir, for giving me a panic attack with your unprofessional, immediate, premeditated, singling me out. I've been to this location dozens of times with my dog, no questions asked, and have been greeted as everyone else, not this time.
Unfortunate I won't we back seeing as this is the closest store to my house.
Usually greeted immediately, very friendly and helpful staff.
Taken back, caught off guard, and shaking I said, "Oh, but he is a service dog.." Then the employee proceeded to ask for his certification! Which is illegal!
GOOD PLACE TO GRAB N GO..QUIET..N CLEAN..NEVER LONG LINES..HELPFUL&FRIENDLY STAFF...SO MANY ITEMS FROM TOYS...CLOTHES..MEDICINE..FOOD..DISHES..CURTAINS..WALL DECOR...ETC..
"One, is the person disabled or is the animal a service dog, and two, what tasks has the dog been trained to perform to assist with the disability. As you have already acknowledged you may not ask the specifics of a persons disability, You may not ask for proof, and under federal law there is no proof required."
Family Dollar is a US Supermarket based in San Antonio, Texas. Family Dollar is located at 6850 Crestway Dr, San Antonio, TX 78239, USA.
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