Had an amazing first impression - Pleasant greeting, clean office, and worked with my difficult schedule. I will say I was given some conflicting information on my first appointment, but when I addressed it at my second appointment, the OWNER addressed all my concerns and corrected everything. I know mistakes happen - especially when opening a new business (actually location because there is a Blue Diamond Med Spa as well) but the way it was handled was undeniably professional and comforting. I will be a customer and referring client for years to come. Thank you Jonas and Angela!
I had a laser hair removal package with a contract that was supposed to last 2 years. My contract was ended by them because they broke their machine and couldn't replace it for people with dark skin like I have. I was a few sessions away from completing all of my treatment but I still had a lot of hair that had not fallen out. The technician, Samantha, was great but I was really upset with this situation. I wasted at least $1,400.
Awesome staff! My teeth were yellow when I went in and they are amazingly white after 3 visits. Love this place....
DON'T COME TO THIS PLACE- I had full body hair removal treatment and after the technician who work with me left her job, the owner cancel my account with out even talking to me or checking my progress!! I found out about this when i was waiting for my regular appointment and the ladies at reception told me about my new "situation". I was 3 sessions away to be done and I still have hair! I try to contact Jonas Crafts (owner), but he never answered to my phone calls...so if you want a place that finish your treatments and have profesional people,don't come to this place or you would get half a job done and knowing all the employee drama (new team every time that you get there).
Black Diamond Med Spa is a US Spa based in San Antonio, Texas. Black Diamond Med Spa is located at 18730 Stone Oak Pkwy #106, San Antonio, TX 78258, USA.
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