The staff is really nice. The book prices are good but some of the clothing is a little pricey.
Purchased a "utsa" version digital textbook for a class.. Went to return the unopened software which was still in the UTSA bookstore sealed bag so it was VERY clear that I never opened it and the staff told me under no circumstances do they take software back. Turns out the staff doesn't even know their own policy. I, days later unfortunately, get on the website to check on it myself and realized there is a 14 day refund policy for unopened software. Its really too bad. I will avoid spending money at all costs with this store.
I already had read the online price match policy on your website. When I tried to get an associate to match an item on Amazon they found every reason possible not to match it. They seriously said that it had to be sold directly from Amazon and not Prime eligible. Everything sold directly from Amazon is sold under Prime! It's their whole business model! So basically you're saying you don't match Amazon. So I was told to check Barnes and a Noble. Found another lower price there and once again was denied because again the person claimed that it didn't come directly thru them. I'm starting to understand why your store is empty and people are getting what they need online for cheaper. You might want to inform your consumers of this "policy" in writing in the "price match" guarantee.
Great campus, but grad students be very choosy on picking up courses. Lets get rowdy
They were extremely fast and courteous.
University Of Texas San Antonio Bookstore is a US Book Store based in San Antonio, Texas. University Of Texas San Antonio Bookstore is located at 1 UTSA Circle, San Antonio, TX 78249, USA.
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