How to Deal? Call ahead (I recommend 1/2 - 1 hour ahead). The staff has always given me a realistic arrival time, usually an hour to 1.5 hours after my appointment time.
I love Dr. Jackson and his entire staff. Very professional and friendly - a perfect combination. I was referred to Dr. Jackson about 7 or 8 years ago by a coworker that was very happy with him. I was warned about the wait time, so while on my first appointment, I asked some of the people in the waiting room about the doctor and they all adored him and said that I could call the office a little before the appointment time and the staff would tell me how far behind he was running. I adjust my arrival time accordingly. Everything works out perfectly. Once you see Dr. Jackson, you will realize why the wait can sometime be awhile. He is very attentive and is in no hurry to rush you out the door. Dr. Jackson has referred me to several specialists over the years and he has sent me to nothing but superior doctors. All of my doctors report everything back to Dr. Jackson so he knows everything about me. I love that.
After I called his office and spoke to a staff member named Peggy, I decided that I did not want to see this physician. Then, I went to read the reviews and sure enough several had posted that "Peggy" is rude and arrogant...SO TRUE! I received the same rude and arrogant experience from this staff member. And wow! The physician charges $2,000 a year? ethical and good Physicians like the one I had all my life are no longer practicing!
That said, Dr. Jackson deals with malpractice lawsuits (prosecuting them) and is great for not only preventative medicine/lifestyle (of which he is a strong proponent) but also for giving solid referrals with context.
Why? Dr. Jackson has his practice because he *likes* it, which means he knows most of his patients pretty well, and conversations often extend considerably both in time and topic. This takes time. I appreciate that he spends extra time with other patients, because he is equally generous with me.
OK, everyone so far has mentioned the wait times, so I'll cover the "why" and the "how to deal."
He and his excellent staff have kept my wife and me healthy and happy for years. We rate him as excellent!
His approach may be too casual for your taste if you are looking for an old-school get-in-get-out-quickly kind of thing, but it works quite well for me.
Gregg Jackson is amazing & his staff is amazing as well. It's so wonderful to have such special treatment from a practice. Don't let people treat you like you're just a number, find a Doctor who pays attention to his/her patients.
Gregory M Jackson M D is a US Doctor based in San Antonio, Texas. Gregory M Jackson M D is located at 4220 McCullough Ave, San Antonio, TX 78212, USA.
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