Walked in with my brother just to check it out for future reference, and we found the staff to be very welcoming. They also carry great products at even greater prices. Highly recommend
This bike shop is awesome! They are super helpful and not pushy at all! The employees helped us decide what kind of bikes to get based upon what we wanted to do and fitted the whole family. Whats great too is that they did not pressure us to buy on the spot either or to purchase the most expensive ones either. We actually went once to discuss the bikes and then came back a couple of days later to get fully fitted and purchase the bikes. During those couple of days we went to a couple of other bike shops to get a look at our options and were met with "sales" people at the other shops that were pushy and not interested in our needs only their sales goals. This helped is decide that Gotta Ride Bikes was 100% the best place to be. On our second trip is when we purchased the bikes and we are so happy we did it with them. We also met the owner who was also really awesome and super helpful too. They have earned lifetime customers from us!
I've had a shake on my bike for a while now- on a routine 33mph downhill- it did it again. Luckily I was down the street from this location. Dewey & Sam quickly let me know that my safety was on the line due to busted/worn bearings. Mind you, I've taken it to a couple of places and even had my "experienced" cycling friends look at it and say (nothing is wrong with it) safety is huge, so is amazing customer service and this place had it both. They look out for you. That's what you really want to FEEL from a bike shop. T H A N K - Y O U
Took in my jogging stroller for them to fix a flat. They did a great job fixing it, for an excellent price. A couple of weeks later, the same tire was flat. I was a bit upset, thinking they had done a bad job. But they showed me several new thorns I had picked up somehow, which had re-flattened the tire. Definitely my error, not theirs, but they fixed it for free. Cheerful, knowledgable, and quick.
When in but wasn't too sure what type of bike I needed and received some great advice and bought a great bike. Haven't taken it out yet but I did take it for a test ride at the store. Was even given a military discount on accessories.
Gotta Ride Bikes is a US Bicycle Store based in San Antonio, Texas. Gotta Ride Bikes is located at 4553 North Loop 1604 W #1111, San Antonio, TX 78249, USA.
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