*edited to add that I posted a review on Amber's Facebook and since then she has repeatedly harassed me, posted my phone number on Facebook and had a bunch of her friends report my review until it was taken down. She is a terrible person, please don't trust her*
I went in again today, hoping to get rid of my orange tones. She said that toning would not work on my hair, so I asked if doing a light purple would be a fun way to get rid of the orange. I ended up leaving with almost black roots that melt into orange and then very dark purple. She either did not listen to me, or did not have the knowledge to tone. She just knew how to cover up with darker colors. I would have let this slide, but she also raised her prices since last month, to almost double what I was quoted. She did not tell me about this until the end of the appointment. I texted her later asking about it, and she said it was my fault for not checking her Facebook page. She offered a reimbursement over text, but then changed her mind. I have contacted my bank to try and secure a refund for just the amount over what I was quoted. Because I'm fair and honest.
I had my second appointment with Amber today. The idea from the beginning was to darken my root and get rid of my orange. I left my appointment with hair that was still pretty orange, but I understand it's a process and decided to give it another shot.
Amber always does a great job and would recommend her to anyone.
I wanted badly to settle this amicably, but Amber did not seem interested in that. I thought others should know before seeing her.
Amber is the absolute best!! I have thick curly hair and most stylist are scared to mess with my kind of hair. She SLAYED my hair and I cannot handle it! Lol you will never be disappointed in her work. She will take her time and perfect every inch of your hair until it's exactly what you want (: I've finally found my go to stylist forever!
I've been going to Amber for two years now, every time I have gone to her she's been more than informative and is really good at what she does. She explains all of her steps to you through out the entire service. She even consults with you about your realistic goals before getting started. If I ever had an issue with funds she works with me. To see that someone is purposely trying to depict her as something she is not is extremely sad. Last year the San Antonio Express News voted her and her former business partner 3rd in best hair salon. They were only open 4 months at the time. Very talented stylists, Amber keep doing what you're doing and don't let haters get to you.
Absolutely love Luna Hair Studio. Amber was very professional and did an amazing job with highlighting my hair, the color turned out phenomenal. I only needed the crown touched up and appreciated she offered partials instead of being charged for a full. Plus, I got a great discount for being a first-time client. Will definitely be returning.
Luna Hair Studio is a US Hair Care Studio based in San Antonio, Texas. Luna Hair Studio is located at 742 NW Loop 410 #113, San Antonio, TX 78216, USA.
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