Very professional staff. Clean, fast and efficient.
My daughter had an appointment at clinic D at the University Clinic on 36th street. We have always come to this clinic & have never encountered a problem with any of the staff. As far as I am concerned all the staff at this clinc are very professional & very polite. Today however was a different encounter. The lady at the check in desk in clinic D is obviously not a people person. I would hate to be sick & come in to the clinic & have to deal with her. I had a question for her & I stood in line. Without even finding out what I needed she told me sign in & have a seat. I didn't have an appointment. My daughter did. I asked her if I could be let in to go with my daughter. She told me to have a seat & when another employee came by they would let me in. I guess she couldn't get up & let me in herself. Then when they did let me in another lady asked me what I needed & I told her I was looking for my daughter. She then told me I had to know which room my daughter was in or I couldn't be let in to bother the other patients. Now while I do understand this, the only one bothering the other patients might have been her & her megaphone voice. The only person I encountered with any type of kindness & professionalism was a medical assistant by the name of Eva. Thank God Eva is courteous & kind. I'm glad her coworkers attitude has not rubbed off on her. Three cheers for Eva!!!
I had an appointment at 10:45 and I got here at 10:40, the lady at the front dest said I was late and pushed my appointment to 12:30!! And to top everything off when I finnaly did go to a room, the doctor came in 40 min later just to prescribe me Nyquil... Apparently this has been happening to most people. I would not recomend this clinic unless you aren't doing anything for the rest of your day.
My mom uses this clinic I have taken her there several times everytime they take sooo long to see her. Today her apt was at 8:30 so at 9:28 I asked what the delay was they had not even called her for vitals. We always spend 3 hrs here for a simple Dr visit. Girls are always talking about what they are ordering for lunch and just laughing. Poor treatment to these poor elder.
I scheduled an appointment for 10am; I arrived at 9:50am and was check-in by friendly staff immediately. I got checked for a cold or sore throat, and by 11:20am I was out. Very nice clinic with a lot of windows in the waiting rooms.
Southwest University Family Health Center is a US Health facility based in San Antonio, Texas. Southwest University Family Health Center is located at 2121 SW 36th St, San Antonio, TX 78237, USA.
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