Well our trip to San Antonio had been just awful. Unfortunately service all afternoon had just been...rude. Ruining our trip & just making my family & I just want to go home, but we ended up completely warn out and decided to stay. After poor customer service in San Antonio and expecting poor service here as well, we met Anthony who welcomed us in with **AMAZING** service! He really did strive to go above & beyond to satisfy or stay! I tell you we were relaxed and completely satisfied the entire stay. So glad we stayed. Thank You!
Amber the front desk very very friendly. Room clean and comfortable. I was surprised by the sign in the bathroom, I doubt that those items are so popular. Kind of implies that The Guests that stay at this hotel regularly take things from the Room. I wonder how much the microwave or the refrigerator is They are not on the list. The staff that does the breakfast in the morning is wonderful and very friendly The breakfast is Very good I just wish they had biscuits and gravy . Over all this is a very nice property and I will stay here again whenever I'm in San Antonio.
Wonderful stay at this hotel, the owner Sherry personally welcomed us upon arrival and made us feel very at home. Georgia, the food and beverage manager, was amazing. We very much appreciated the evening "Southern Supper" hosted by Georgia and staff. That was something you don't usually find at Comfort Suites. We had an outstanding stay and we hope to return in the future.
2 stars because this is the first Comfort that I found that charges $20/night to park in their lot. That is not good, oh and they also add 23 cents a day for an in room safe, not much, but gez! Breakfast was typical Comfort Inn, good. Room was ok, the couch, however was so broken down to sit on that it feels like you are sagging to the floor. We always try to stay in Comfort Inns for consistency. This one is not high on my list.
We weren't sure about staying here when we saw the part of town it was in seemed pretty run down, but man are we glad we stayed here! This has been the best Comfort Suites we have ever stayed in. It was super clean, the breakfast was not crowded in the slightest, the staff here is PHENOMENAL! They aren't just friendly, they seem to genuinely be nice and care about this place. It's the smaller things like friendly talk and subtle acts of service that really spoke the loudest here. I am so glad we chose to stay here! Also, not far from the River Walk and Alamo. Driving is a very short distance away. Highly recommend staying here!
Comfort Suites Alamo River Walk is a US Lodging based in San Antonio, Texas. Comfort Suites Alamo River Walk is located at 505 Live Oak St, San Antonio, TX 78202, USA.
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