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The room was good. The bathroom and showers were fine. The amenities were good. The location was good. So why did I hate it?
Getting a commitment from the hotel was the worst part. Got email confirmations that we would have conjoined rooms. Not the case. Ended up getting rooms across from each other but not our bed preference or we could get our preference but we would be far from each other. Other than the booking experience it was a great stay! Beds were great even my cousin on the couch said she had a great sleep. Great and quick valet check out time is busy especially hard to get a cart. Lots of late night snack options. Bigger room with just a king size so it's worth the squeeze. Great stay. Will be back!
I stay in hotels 1-2 weeks every month all over the country. I hated my stay here.
I am in town for my husband's AF graduation, and my stay has been excellent! Even when minor issue arose, Steven (the manager) and his team remedied it immediately and exceeded my expectations! He is a great asset to your company, and he takes me back to the day when customer service was given, not asked for. I will definitely stay here again!!
We had a Conference for three days it was a great place for our conference. The staff were all great people and very helpful. Every place I saw in the hotel was very clean and uncluttered. The restaurant had really good food as were the meals served during our conference. Plus it's only half a block from the River Walk which is a great tourist spot!
I have never stayed in a hotel with worse sound proofing. I was woken every night of my stay from people running in the hallways, people talking the next room and snoring from the other room. I would absolutely not stay here again solely because the noise in the room is unacceptable.
Getting a commitment from the hotel was the worst part. Got email confirmations that we would have conjoined rooms. Not the case. Ended up getting rooms across from each other but not our bed preference or we could get our preference but we would be far from each other. Other than the booking experience it was a great stay! Beds were great even my cousin on the couch said she had a great sleep. Great and quick valet check out time is busy especially hard to get a cart. Lots of late night snack options. Bigger room with just a king size so it's worth the squeeze. Great stay. Will be back!
Holiday Inn San Antonio Riverwalk is a US Lodging based in San Antonio, Texas. Holiday Inn San Antonio Riverwalk is located at 217 N St Mary's St, San Antonio, TX 78205, USA.
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