Overall experience was great, but didn't like valet parking for $35 and then not having luggage carts available, they were available but you have to pay someone else to do handle your luggage, even though there was 4 of us and we simply could done it on our own. They did not give us that option but simply forced us to use their service.
The room was beautiful, clean, and spacious with very comfortable beds and clean sheets. The staff was very friendly and helpful throughout our stay and made our stay very nice. The complimentary breakfast was delicious and provided a large assortment of breakfast foods.
Great location and reception/service is also great. The breakfast is mediocre with only standard items you find at Hilton buffet. As small a detail as it is, I miss having the pitcher of half and half during breakfast rather than the one serving packs in a bowl. Those packs just don't taste the same and are more of a nousance. Evening reception is nice with healthy and not so healthy options ranging from veggies to candy. Overall great time.
Other than the usual parking issues on check-in, which all Riverwalk hotels seem to have, the entire experience was fantastic. The valet was quick our room was great. Nice medium-soft beds.
Rooms are spacious. Our room had a mini kitchen with refrigerator, microwave and table. Water from tap taste very different maybe it's because we're from Kansas but we had to go buy water to drink because it didn't sit well with us. First night we stayed four out of the five of us woke up itchy. We didn't go to be itchy but sure did wake up that way. Wasn't itchy any other night after that but that was interesting. Room service was polite and quick but I think next time we'll find another hotel to stay at the next time we're in San Antonio.
Embassy Suites By Hilton San Antonio Riverwalk Downtown is a US Lodging based in San Antonio, Texas. Embassy Suites By Hilton San Antonio Riverwalk Downtown is located at 125 E Houston St, San Antonio, TX 78205, USA.
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