The driver that is able to find you put the furniture together in your home and leave a complete mess. Don’t bother to clean it up.
What a horrible experience! We went in to buy some couches. Cash in hand. Asked salesperson if they had any deals. He got so offended and went on to tell us how they do 200 deliveries per day and they are the only store in San Antonio not hurting for business and how they would never discount anything. We told him we would rather help a store that needed our business and went over to Star, where we were treated with respect. We will never even drive through a rooms to go parking lot ever in our lives. People are slow at rooms to go!!!
Rude sales staff only interested in a quick sale and not the customer's opinion. Ordered furniture and received the wrong item, had to wait additional time for delivery to be made. The delivery team left packing materials and drugged dirt unto my new carpets, this place is disorganized and will not get my business ever.
My husband and I went here Sunday afternoon. We were looking for a living room set for downstairs and a living room sleeper set for a game room. We were instantly greeted by Mr. Hector. He left us to look around and as soon as I found what I liked and wanted. He was on a mission to get us set up He went out of his way to help me mix and match. He went all over the store to show us different things. Hector made it an easy process and not a hassle We appreciate his help. He did awesome. Thank you so much Mr. Hector.
Nice looking store of course because its filled with nice new furniture so we give it a star. But we were in there for a good looking while walking around looking for a bed sofa and past by several Rooms To Go representatives and not one spoke when walked by or asked if we needed help, smh. Once we damn near finished walking the whole store a young fella came over and asked us if he could help us? We were like "wow we've been in here for good while and you're the first person to ask us if we needed anything we started to leave". So all that to just say "customer service is nowhere near what it used to be".
Rooms to Go delivery is horrible!!! The drivers cannot find your home, they don’t know where they are in San Antonio so that you can even begin to give directions. Than they ask you to meet them somewhere!!! How unprofessional is that??
Rooms To Go Rooms To Go Kids Furniture Store North San Antonio is a US Furniture Store based in San Antonio, Texas. Rooms To Go Rooms To Go Kids Furniture Store North San Antonio is located at 14434 Frontage Rd, San Antonio, TX 78249, USA.
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