Great stores. Sprawled out so you have to walk for your item. Burns the calories. =o)
have been a customer for years love all the items bought. The customer service absolutely sucks. First time dealing with them on an item that broke. The Store is trying to help and when calling the number provided they are not helpful at all. the person on the other line indicates no supervisor available to talk to. After insisting on talking to someone other than that person on line. put on hold for over 10 minutes. They come back and indicate they are checking another system and still no one else available to talk to.
Just received all furniture from Zgallerie! It is not what I expected. This is probably the worst furniture company I have dealt with. Tables, night stands and desks all damaged with rusts,scratches and broken! My bed was shipped with just a headboard---missing rails and footboard. We won't have a bed until 2 more weeks. HIGHLY NOT RECOMMENDED.exactly what I wrote on their web site. Ridiculous!
1st time shopping at ZGallerie and the last. I purchased an item online with "ship to store" chosen. When I arrived to pick the item up, it looked significantly different than the online photo. So, I did an in-store return and went on my way. After several calls to their customer service line and more than 2 weeks later, I still don't have my refund. I've had to file a claim with my cc company to get my money back. This apparently is SOP from other reviews I have read online. I should have done my homework in advance before shopping with this company. Leason learned.
I love Z Gallerie. All products are wonderful and the associates in store are all nice.
Z Gallerie is a US Furniture Store based in San Antonio, Texas. Z Gallerie is located at 15900 La Cantera Pkwy, San Antonio, TX 78256, USA.
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