I highly recommend Dennis Jewelers for all of your custom jewelry needs.
John G Eggert
Sincerly,
AFTER READING THIS NOTICE THAT THE OWNER ONLY RESPONDS TO HIS POSITIVE REVIEWS THAT SHOULD BE A HUGE RED FLAG!!!!
I very rarely do reviews. But I had to let people know about my Excellent 5 Star experience with Dennis Jewelery! I personally wanted a Rolex Submariner no date. With 3 years saving and researching I finally bought one in excellent condition from a private owner. Last year in August it arrived..So I took it to Dennis Jewelery to have it authenticated and they did graciously for free I might add! So I wore the watch for a year and wanted to get a full service overhaul on it..Rolex service center is 1200.00 to start and usually a 6 week wait..I went over to Dennis Jewelery asked them about there Rolex Service and they said graciously they would be happy to service it for 600.00 and 3 week pick up time..So I agreed with Larry wich I may add was top notch and left my watch with him..He communicated with me from start to finish perfectly!..His communication and professionalism I couldn't ask for anything more..I picked up my watch in 3 weeks as agreed..And the moment I have been waiting for. Wow! Wow!Wow! Absolutely stunning from inside to out..A friend of mine showed me his Rolex after it was serviced at Rolex in Dallas and did not come close to what they did to mine. The high class attention to detail and really having a solid understanding and experience of how a full service should be done..The watchmaker did a tremendous job..I had the watch several weeks and I scratched the buckle so I brought it back to have them touch it up..I dropped it off with the GM on Dennis wich I may add is superb to deal with. Picked up next morning and they said was compliments of Dennis Jewelery! I will always trust and take my Rolex to Dennis Jewelery as they are the best in South Texas
To Dennis Jewelery,
Hands down worst jewelry store ever, my husband purchased a pair of pearl earrings from this store in December of 2011. In 2012 I lost one earring when I returned to the store the earring had to be shipped to New York to find a good match which was fine. When the earring was returned the charge was $200.00 which was also fine. Later in the year I found the original earring that had been lost, so my husband decided to take it back to have a ring made for me. When I picked the ring up I requested an appraisal they stated that the girl was out and that they would get me an appraisal. Which never happened I took the ring back to have the band widened which of course would cost more since it needed additional gold. Which was also fine with me. When I picked up the ring I requested the appraisal again to make sure the additional gold was added, they told me the girl was out and that they would provide me with the appraisal. Which never happened. I then returned to the store to get a replacement earring back which was $50.00 a little pricey but I paid it. When I was there I spoke with the owners son and requested the appraisal again so that I could add the ring to my insurance. I was told for the third time that the girl was out and they would get it to me I left my name number email.... no response. Now a month later the pearl fell out of the ring so........ great quality, I take the ring back to get a replacement pearl and the charge for the pearl alone is now $1750.00. I'm not sure how pearls have inflated so much in a year. My husband went back in to attempt to find resolution but of course I don't have the original appraisal and was told that I need that in order proceed. For a place that sells really expensive jewelry you would think that there would be some accountability and customer service. I also cannot claim this one my insurance due to the fact that I could never add it to my policy because I did not have an appraisal. Beware if you plan to make a large purchase here hands down worst experience. I have many other pieces purchased from Americas Diamonds and Jared's both I recommend highly. If I could give 0 stars I would but that isn't an option.
Wonderfully run, honest & trustworth! The quality & variety of this store is excellent! Mr. Dennis is the best in town!
Over the years Dennis Jewelers has designed some beautiful pieces of jewelry for me, made repairs to my jewelry, set stones in settings, and sold me a number of pieces of jewelry and every experience I have had has been a positive one.
I had a diamond placed in a new setting for my wife. They do excellent work. The owner and staff are friendly and do not judge people based on appearance like other shops do. I have had them clean and appraise several high end watches as well. Excellent company that is my go to for my jewelry need.
Dennis Jewelry is a US Jewelry Store based in San Antonio, Texas. Dennis Jewelry is located at 14701 San Pedro Ave, San Antonio, TX 78232, USA.
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