Stopped in because heard wonderful things about custom work. Preface this with I'm 5 feet tall and weigh 104lb. A man, dressed in a suit followed me around entire store. I stopped to ask if I had done something wrong. His reply was "you said you were only interested in looking , not buying and you make me nervous". NERVOUS?? This man was AT LEAST a foot taller than me and outweighed me by a minimum of 50lb but my small, well dressed stature, in name brand clothes, shoes, and purse scared him. There were other customers in the store and my embarassment was palpable. I was doing nothing but enjoying myself by choosing a diamond bracelet for my grandmother. I had just come into quite a sum of money and wanted to get something for my grandmother that she could have never gotten for herself. She worked hard her entire life, raised me, always told me I was special and could do whatever I set my mind to and she deserved the biggest gift I could find for her (along with a big hug as she cried uncontrollably). This store and proprietor lost a massive sale as I spent approx $10,000 eleswhere. As she is such a wonderful Woman who deserves everything life has to offer, I gave her some much needed cash as well, that could've been spent at that awful mans store! I still don't know what I did that made him so "nervous" (especially as all of his cabinets were locked!). I've never committed or been accused of a crime in my life and this horrible man made a huge mistake by judging a book by its cover!! It's my sincere hope that others read this post and think twice before spending a single dime in this store! In my opinion, Anyone who happens upon large sums of money , as I did, should spend it on the homeless before they increase the income of MEDLARS JEWELRY STORE. Unless you enjoy being humiliated , degraded, embarrassed and looked down upon....DO NOT SHOP HERE....EVER!!!
There is no other place with the experience Medlars has in making custom jewelry. I jammed my finger and had to have my wedding rings cut off. I took them in to remake my rings into a completely new design. They worked with me on a new design, showed it to me on a computer prior to starting work and then I made changes. Once I got exactly what I wanted, made a stunning new ring. I get compliments on it all of the time, but best of all, it's the only one that exists.
I never thought that I would be able to make the ring of my dreams, but Medlars made the experience easy and painless! My grandmother had given me her wedding ring and it really wasn't my style. I wanted to keep her memory alive by using the diamonds in my own ring. I showed Medlars the style I liked and they took it from there. I was able to see the design and make changes along the way. Grandma would be proud of my new ring"
In fact, should the opportunity arise, flip the switch on him, wait until other customers are in the store and degrade his "custom pieces" and let him know he "makes you nervous" by stalking you around the store!! I DONT THINK I CAN MAKE IT ANYMORE CLEAR.....STAY AWAY!!
Yesterday, I brought in an earing that needed repair. Both Leanna and Lillian went way above and beyond to fix it themselves using glue, patience and their creative talents. They were so helpful in fixing the problem and saving me additional costs. We have been using Medlar's for 20 plus years and they are honest, ethical and always provide superior customer service. Thank you Lenna, Lillian, and the Medlar team.
I seriously cannot express how satisfied I am with their services. They made absolutely breathtaking designs from some old family rings. I need to particularly note how helpful and amazing Chapman Stout is. If you're looking for jewelry I definitely recommend you talk to him before you go anywhere else.
Medlars is a US Jewelry Store based in San Antonio, Texas. Medlars is located at 7115 Blanco Rd, San Antonio, TX 78216, USA.
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