Great customer service and awsome team. Great prices and Proffesional best of the best Jeweler! Harout is amazing!!
I checked out all the jewelry stores in the mall, and this one easily stands out. They have a jeweler on site, and Claudia and Mr. Kazazian seemed more friendly and sincere than others. I recommend them for purchases, repairs, and appraisals.
I went in there about 2 weeks ago... spoke with Claudia, she was very nice & informative. My fiancée & I left without a ring because we did not have the 20% down plus I wanted to continue looking. Long story short we continued to look and well we found a ring at a different store she called me 3 days in a row while I am at work, she asked why I didn't come back in. I explained to her... she proceeded to ask me questions about the ring, where I got it, how much we spent. Which I didnt mind answering the questions. But my complaint is when she seemed to get upset that we went to another store. I told her the deal we got and then she said she could have done something better (that was not the case 2 weeks ago) then she proceeded to try to make me feel bad by saying "I guess I am just a horrible sales person". Quite frankly, if you had better deals to offer... you should have offered them 2 weeks ago not when I tell you I went to another store ...
Love this place,Maria always is helpful she definitely hooked up me and my wife with our weeding rings and all our jewelry we get from them awesome place and good prices
If you would like to buy jewelry there then by all means. I have nothing against their jewelry; what I do have against them is there poor servicing on watches. So I would recommend avoiding purchasing watches there and getting them service. I took my watch to get it serviced ( mind you in pristine condition with no scratches on the back or bezel) because it had an internal clicking noise (most likely a loose screw) and all I wanted was an estimate to about how much the repair would cost and would have to wait about a week ( no problem there). My problem became within the following week when they called me and told me the watch is ready. Which I still never gave the ok, so for all I know the repair could have been 100$ , however the repair ended up being 20$ which is doable (even at that no complaints). My major problem is when I got my watch back, and the back of the watch had major scratches and dents on the bezel. Like I said my watch was in pristine condition (it wasn't a cheap watch but it wasn't the most expensive one either), and Claudia bridal sales consultant immediately came over and made excuses. For example she asked if they changed the battery here, I said no , and she replied back saying that she wasn't responsible for the scratches or damages on the watch. I immediately told her they had to open the back to resolve the internal clicking. They semi-buffered the back and were scratches still being notable. Now I know many people think its just the back, but this watch to me holds sentimental value and even at that there should be no excuse for this kind of half-job on it. So I would not recommend bringing any watches there. Like I said jewelry, by all means, that's fine. This store came to me highly recommended and to have this deception about the store is the reason of the one star.
Kazazian S Fine Jewelry Custom Design is a US Jewelry Store based in San Antonio, Texas. Kazazian S Fine Jewelry Custom Design is located at 6909 N Loop 1604 E, 2029, San Antonio, TX 78247, USA.
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