I wouldn't recommend renting a car from Advantage and will not be a repeat customer.
Bottom line: my 2-day rental with Advantage ended up costing almost twice as much as my 7-day rental from Avis.
The rates are much higher than others and they do not have reasonable discounted weekly rates. Added fees and taxes were enough to increase the price by more than 50 percent of the original quote. The representatives did not provide a clear answer when asked about itemized charges. Using a debit rather than credit card requires a credit check and if accepted the deposit is higher than others.
Was very satisfied with the service this company provided for our brief stay in San Antonio to watch out oldest son graduate Air Force BMT!!! Loved the idea of the shuttle to and from the Sam Antonio Airport!!!
We made an online reservation. We were picked up at the airport and taken to the rental car lot. We were helped right away, everything was explained to us and we were on our way in minutes. There were no problems with the car but when we tried to fill it up with gas before returning it we couldn't. Due to hurricane Harvey there was a run on gas. We went to 7 or 8 gas stations and they were all out of gas. One had a line around the block and more. We took the car back and they let us have the pre-rental price on the gas. It was a premium but not gouging. We appreciated that. We settled our bill and got a ride back to the airport. A good experience.
Never EVER rent a car from this company. Wish I could give them zero stars. They are unscrupulous, deceitful and fraudulent. Charged us for supplemental insurance we adamantly declined at the time of rental. Our $190 rental became $454 and now we are fighting to get back $259 we were overcharged. Will be reporting them to BBB. We will NEVER rent from them again! Beware and stay away.
The 1-star is for the speedy pick-up and drop-off and the car was in decent shape.
I don't have one complaint about the Advantage at the San Antionio airport. We had a little bit of a wait to get picked up but our flight was earlier than I said on our reservation. Check in was fast, friendly and we were in and out in less than 10 minutes. The car was brand new and clean. They do have a deposit that will be held in addition to what was quoted to rent but I returned the car yesterday morning and they have already removed the additional deposit. As long as you have GPS to return the car, it's a great deal to rent from them when you're in town for AFBMT weekend.
Advantage Rent A Car is a US Car Rental based in San Antonio, Texas. Advantage Rent A Car is located at 10115 McAllister Fwy Suite A, San Antonio, TX 78216, USA.
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