To their credit, I showed up early morning (via Uber) without some paperwork. They had a driver escort me back to my place to get the papers and then drove me back to process my rental. Huge thumbs up for going the extra mile for a simple customer.
I prefer budget on Perrin beitel customer service is 100% better
Worst experience renting a car ever. I waited an hour and fifteen minutes for the pick up bus. It's not affiliated with Avis so none of the multiple Avis buses would pick me up. I was told to just return my car to the same location after I told them my flight was at 6 am and when I returned the car, they were closed. I tried calling them and could never get directly to the location. The manager could've cared less about my experience. Absolutely terrible.
Worst experience in renting a vehicle. I had been a very good customer of theirs however the level of service and courtesy I have recently received by the manager Jose of this location was absurd.
Arrived in a hurry to get to a meeting. Have Fastbreak but had to stand in a long line like everyone else. I thought that was the whole point. Staff indifferent.
Budget is a US Car Rental based in San Antonio, Texas. Budget is located at 9800, San Antonio, TX 78216, USA.
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