A busy place but they have great customer service and will do their best to help you out.
The girl at the front desk did not pick up the phone beforehand so we could ask some questions before we arrived. We even called another location to make sure they were even open. When we got there she didn't even look up to greet us. So we said "hello"? and her response was yes? Really ?! Why do you think we're there for lady ! How about a proper greeting at the minimum. She was very nonchalant about her job , I recommend improving your hiring process!
Slow and vaguely incompetent. I do not recommend.
Rude customer service. Made a reservation and they didn't bother to call me to tell me they had no cars. I show up and they say "oops we forgot to call!" Phil is the worst. Didn't even offer a solution. Just ignored me. Don't rent from here.
Had to circle the hotel several times before I guessed that Hertz was in the parking garage. No signs until you’re 2 levels down. Have to go all the way up to and past the hotel lobby to drop the keys at the Hertz desk.
Hertz is a US Car Rental based in San Antonio, Texas. Hertz is located at 101 Bowie St, San Antonio, TX 78205, USA.
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